Shipping Policy

Pre-made items like our blank (non-engraved) Momnt Mugs are fulfilled within 1-2 days of receipt of payment.  We will use either USPS, UPS, or FedEx for shipping the product to you.  Transit timelines depend on your location relative to our ship-from location, but generally should be within 2-5 business days in the continental US.  Currently we are only shipping domestically.  Once your order is fulfilled, you will receive an email with tracking information.

If you do not receive your order within 2 days after tracking says "delivered", please email us at so we can discuss the next steps with you.